Entering and submitting STRs and SARs

Contact

Contact details for goAML-specific questions
T +41 58 461 60 00
Contact

goAML information system

Financial intermediaries and dealers may use the goAML information system to enter and submit suspicious transaction reports (STRs) or suspicious activity reports (SARs) together with any supporting documents and/or information.

Create profile and login

In order to be able to enter and submit reports via goAML, you will first need to create a user profile and then register this profile in the goAML system.

Fill out the form and click on the ‘send’ button. Within 72 hours of completing this first step, you will receive an email with your login data along with instructions on how to complete registration.
Follow all the steps outlined in the email to complete registration.
You will receive confirmation of registration by email. You may now log in to goAML, enter, save and submit reports.

Initial registration organization
Register a person of an already registered organization

Please enter the following information as the first step towards registering a suspicious activity report electronically:

First name

*

Last name

*

Mobile number

*

Format: +41790000000

Name of organization

*

Email

*

Please check the information you entered on the form if you are not redirected to the confirmation page after submission!

Please enter the following information on the admission of another person to an already registered organization:

First name

*

Last name

*

Mobile number

*

Format: +41790000000

ID of the organization

*

Name of organization

*

Email

*

Please check your data on the corresponding input mask, if you are not forwarded to the confirmation page after sending the form!

Forgot password or login details? Click here to reset your password.

Already registered?

Click here for goAML login

For questions or problems with registration or login

Call the MROS hotline: T +41 58 461 60 00 or contact us via email

goAML testen

Click on this link to access the goAML demo system. Please do not enter any real customer data in the demo system.

You will find step-by-step instructions in our detailed user manual (PDF, 9 MB, 22.01.2024).

Key points to consider when entering and submitting STRs/SARs via goAML

No more than 100 suspicious transactions may be included in any given STR/SAR (please contact MROS if you wish to report more than 100 transactions: +41 58 461 60 00)
Please attach PDF files of bank and/or portfolio statements showing the suspicious transactions;
If multiple business relationships are reported, at least one (suspicious) BiParty transaction must be entered per reported business relationship (or account);
You can use a multi-party transaction to enter additional bank and/or portfolio accounts for the reported business relationship(s), as well as additional information about natural persons and/or legal entities;
Please attach PDF files providing an overview of assets for all bank and portfolio accounts for all accounts linked to the reported business relationship;
If you only wish to report a single bank account rather than the entire business relationship, a bank statement showing the current balance will suffice;
Please also attach any additional documents such as account opening documents, KYC, any media reports, etc.;
All attachments must be submitted in optical character recognition (OCR) format;
MROS does not accept reports submitted via the online Message Board.

A detailed user manual, FAQs and other useful documents can be found at the very bottom in the Useful Documents section.

Procedure for submitting a termination of business relationship notification

As of 1 January 2023, financial intermediaries may, under certain conditions, terminate a business relationship that was the subject of an STR or SAR – regardless of whether the report was made pursuant to Art. 9 para. 1 let. a AMLA or Art. 305ter para. 2 SCC – upon expiry of a period of 40 working days following the date of receipt indicated on the acknowledgement receipt of the STR/SAR.

Financial intermediaries must notify MROS without delay if they terminate a business relationship previously reported to MROS.

This provision does not apply to business relationships mentioned in reports that have been forwarded to law enforcement authorities.

The content of such termination notifications of a business relationship is set out in Art. 3 para. 1bis MROSO.

Notifications submitted online: In goAML, create a ‘new message’ and select ‘CANCL/CANCT’. On the online form, enter the STR/SAR reference number, the affected accounts, the termination date, etc.

Detailed instructions can be found under 'Procedure for notifying termination notification of a business relationship pursuant to Art. 9b AMLA – Entering a CANCL/CANCT report’.

Sending messages via goAML Message Board: This is a transitional option that will remain available until 31 December 2024.

Detailed instructions can be found under ‘Instructions for the termination notification pursuant to art. 9b AMLA – message via Message Board’

Useful documents and links